Welcome to Aqua Trek Store! These Terms and Conditions govern your use of our website campbottle.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

Adventure-Ready Summary: At Aqua Trek Store, we’re committed to equipping your outdoor adventures with premium gear. These terms outline our mutual responsibilities to ensure smooth transactions and memorable experiences in the great outdoors.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian countries and remote areas. By using our site, you confirm you’re at least 18 years old or have parental consent.

1.2 Intellectual Property

All content on campbottle.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Conduct

You agree to:

  • Provide accurate account information
  • Not use our site for unlawful purposes
  • Not attempt to interfere with site operations
  • Not use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our outdoor gear across categories including:

  • Camping & Hiking equipment
  • Coolers and water bottles
  • Camp furniture and CAMP-ZERO products
  • Automotive accessories
  • Fishing gear and accessories
  • Food storage solutions

Colors may vary slightly due to monitor settings. If you receive an item that significantly differs from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not constitute acceptance; we reserve the right to cancel orders for any reason.

3.2 Pricing

Prices are in USD and subject to change without notice. Sale prices apply only during the promotional period.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

3.4 Sales Tax

Applicable sales tax will be added to orders as required by law.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing or peak seasons.

4.2 International Orders

Customers are responsible for any customs duties, taxes, or import fees. We cannot ship to certain Asian countries or remote areas.

4.3 Delivery Issues

Report undelivered or damaged packages within 7 days of expected delivery. We’ll work with carriers to resolve issues but cannot guarantee outcomes.

5. Returns and Exchanges

5.1 Return Policy

Our Adventure-Ready Guarantee allows returns within 15 days of delivery. Items must be:

  • In original condition (unused, unwashed)
  • With all tags attached
  • In original packaging

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns on:

  • Opened food storage containers
  • Used camping furniture with signs of wear
  • Personalized/custom items

5.3 Return Process

  1. Contact our Adventure Guides at [email protected] within 15 days
  2. Package items securely with original packaging and documentation
  3. Ship to: Aqua Trek Store Returns, 19259 North 61st Dr, Glendale, US 85308

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days of receiving returns and issued to the original payment method. Allow 5-10 business days for the refund to appear in your account.

5.5 Exchanges

Exchanged items will ship after we receive your return. Shipping charges apply unless the exchange is due to our error.

6. Limitation of Liability

Aqua Trek Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or failure to follow manufacturer instructions
  • Events beyond our reasonable control (natural disasters, etc.)

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item(s) in question.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

8. Governing Law

These Terms shall be governed by the laws of the State of Arizona, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the modified Terms.

10. Contact Us

For questions about these Terms or your order:

Email: [email protected]
Mail: Aqua Trek Store, 19259 North 61st Dr, Glendale, US 85308

Adventure On with Confidence: At Aqua Trek Store, we stand behind our premium outdoor gear just like we stand behind every adventure. These terms are designed to ensure transparency and trust as we equip your explorations.